While both positions are vital to a modern tech organisation, IT Manager and Chief Product Officer have fundamentally different daily workflows.
IT Manager focuses primarily on managing the IT function, leading IT support and infrastructure teams, overseeing cloud platforms including Microsoft Azure, and ensuring technology services support business operations securely and cost-effectively. Day-to-day work revolves around managing IT support, infrastructure, and systems teams, overseeing IT service desk operations, managing hardware, software, and cloud platform environments, planning and delivering IT projects, managing IT budgets and vendor relationships, maintaining IT security and compliance standards, reporting IT performance and risk to senior management, and developing IT team capability.
Chief Product Officer focuses on owning product strategy, roadmap, and product-led growth agenda, leading the product management function and aligning every product decision with customer insight and business objectives. Their time is spent setting product vision aligned with CEO and board, managing the product portfolio and roadmap prioritisation, leading a team of Product Managers and Directors, partnering with engineering and design leadership, monitoring product performance and growth metrics, building key customer relationships, and representing the product function to investors.