What does An IT Support Specialist do?
An IT Support Specialist is responsible for providing second-line and specialist IT support, administering Microsoft 365 and Azure Active Directory environments, managing endpoints via Intune, and resolving complex hardware, software, and network issues.
Day-to-day responsibilities
- Providing second-line IT support for hardware
- Software
- Connectivity issues
- Administering Microsoft 365 and Azure Active Directory
- Managing endpoint devices via Intune and SCCM
- Troubleshooting network connectivity and VPN issues
Very High demand+18% Microsoft 365 Administration+20% Azure Active Directory (Entra ID)+19% Microsoft Intune and Endpoint Management