The median IT Support Specialist salary in United Kingdom is £66K in 2026, with a typical range from £55K to £76K. Year-on-year movement is still building as more matched salary data is published. Outside London currently leads city pay at £55K. This is base salary for permanent employees. Contracting instead? See day rates for this role below.
What does An IT Support Specialist do?
An IT Support Specialist is responsible for providing second-line and specialist IT support, administering Microsoft 365 and Azure Active Directory environments, managing endpoints via Intune, and resolving complex hardware, software, and network issues.
Day-to-day responsibilities
- Providing second-line IT support for hardware
- Software
- Connectivity issues
- Administering Microsoft 365 and Azure Active Directory
- Managing endpoint devices via Intune and SCCM
- Troubleshooting network connectivity and VPN issues
Low demand+18% Microsoft 365 Administration+20% Azure Active Directory (Entra ID)+19% Microsoft Intune and Endpoint Management