What does A Front-Office / Trading Floor Application Support do?
A Front-Office / Trading Floor Application Support is responsible for providing real-time technical support to traders during market hours, resolving application and connectivity issues on trading systems, and coordinating fixes with development teams under time pressure.
Day-to-day responsibilities
- Monitoring trading application health through the open
- Triaging live incidents with traders during market hours
- Coordinating patches and releases around market close
- Maintaining runbooks for common failure scenarios
Very High demand+16% Trading application support+13% Incident management under pressure+10% SQL / scripting for diagnostics