While both positions are vital to a modern tech organisation, ERP/CRM Specialist and SharePoint Developer have fundamentally different daily workflows.
ERP/CRM Specialist focuses primarily on implementing, configuring, and supporting SAP, Salesforce, Oracle, and Microsoft Dynamics ERP and CRM platforms, translating business requirements into working system configurations and integrations. Day-to-day work revolves around gathering and documenting business requirements for ERP and CRM modules, configuring platform modules to match process designs, building and testing system integrations, conducting user acceptance testing, supporting data migration from legacy systems, delivering end-user training, troubleshooting post-go-live issues, and managing enhancements through the system lifecycle.
SharePoint Developer focuses on designing, building, and maintaining SharePoint Online and SPFx solutions for enterprise collaboration, document management, and intranet portals within Microsoft 365 and Azure ecosystems. Their time is spent developing SharePoint Framework SPFx web parts and extensions using React and TypeScript, designing and configuring SharePoint Online site collections and content types, building Power Automate workflows for document approvals, integrating SharePoint with Teams and Azure Active Directory, supporting migration projects from on-premises SharePoint to SharePoint Online, and providing technical documentation and user training.